doordash customer rating reddit
Its a conscious decision not an oversight. Driver Reviews Tie because it really depends on the drivers experience.
Doordash Reviews 637 Reviews Of Doordash Com Sitejabber
Trying to get money back from Doordash is impossible.
. App Interface Uber Eats because drivers say its easier to use. Unofficial DoorDash Community Subreddit. 153k members in the doordash community.
If I knew that no rating would default to a 5 half of my deliveries would be 1 3 or 4. This is because the DoorDash minimum acceptance rate to become a Top Dasher is 70 so you need to accept at least 70 of order requests to even be eligible for the program. DoorDash customer service chat is the best way to contact them.
Notifications From DoorDash and Texts From Your Dasher. DoorDash Drive involves delivering larger catering orders that require special handling. Both companies have their pros and cons.
Then at about 20 it said 433 low. Other Top Dasher requirements are. OK and I said Just reopen the DoorDash app and tap orders.
Doordash ranks 142nd among Food Delivery sites. The customer reviews are critical bear that in mind. Just remember to click the icon a second time as you can already be in chat with a rep and not know it.
The base pay rises each time you decline an order. While Reddit has upside of soon to be ipo but again nothing is certain. You can technically be deactivated for having a customer rating under 42.
After a couple of days my. We shouldnt be fighting for 5. I took about 30 orders yesterday but the app says ive only ever done 4.
Having a completion rate of 95 or higher. Drive orders pay more than regular orders and you can even receive an on-time or early delivery bonus. I have no idea what a.
DoorDash is very transparent toward its drivers and allows you to view your DoorDash reviews within the driver app. Video footage appearing to show a Doordash delivery driver confronting a woman who lied about not receiving her food has gone viral. As the saying goes angry customers tend to rate more than happy customers do.
Doordash kept the 40 order. To qualify for Drive orders you must have a minimum of 100 deliveries and 48 average customer rating as well as a 90 completion rate. According to DoorDashs deactivation policy once a driver has accepted at least 20 orders those with a customer rating below 42 or a completion rate below 80 may be subject to deactivation.
With one recent exception Ive given either five stars or no rating at all. This is called a rolling average because new scores replace old scores allowing Dashers to improve their rating by flushing out older lower scores with newer higher scores as they become more experienced. DoorDash honestly should require a note under any rating below 5 stars.
3 Delivery was satisfactory. Door Dash saw the photos and picked up on something with my high definition pictures I didnt. They should verify or something their drivers cant trust.
Having 200 all-time deliveries. The following ratings exist with DoorDash. Just looking for opinion.
Within a half an hour of going live with Palo Alto Delivery the first. As mentioned in most other reviews they shift you from person to person who promise to help you but simply put you on hold forever. Having an average customer rating of at least 47 stars.
I couldnt figure out why it was so low when you can be deactivated below a 45 then when I hit 40 my rating was 477 Ill take that. DoorDash Employee Reviews about customer service Updated Mar 7 2022. Also post below if you wish to join the Contract Driver Union aka CDU.
Doordash has a consumer rating of 117 stars from 630 reviews indicating that most customers are generally dissatisfied with their purchases. Im a Customer Im a Merchant. On the other hand Doordash has been doing amazingly well but is the stock currently inflated.
I started telling customers If you like the service I would appreciate a 5 star rating. Overall customer rating is a score from 1-5 calculated from the 100 most recent ratings submitted by customers on their delivery not food experience. Customer Demand DoorDash because it has a 58 market share so there is more customer demand.
Doordash customer rating deactivation reddit. Just give back or credit the order. I always follow the instructions of the customer and ask the restaurant if everything is in the bag including straws or utensils before I leave but I have 6 4 stars 3 3 stars 1 2 stars and 1 1 star with zero explanation of what I did wrong.
Most customers do not rate you at all. I contacted Customer Support and they told me. Customer rating of at least 47.
146 votes 142 comments. Customer ratings dont matter. It also tells me i have a customer rating of 367 but when i look into it everything is blank.
Have fun dashing and making money tonight but remember the PSA. Where is this rating coming from then. In fact its original name was Palo Alto Delivery and its four founders created it to assist the lack of delivery drivers for restaurants in the area.
Both companies are doing amazingly well. DoorDash Reviews 7935. I ordered again from from DoorDash and the Dasher who brought my food didnt know how to leave a rating for the Dasher either.
DoorDash dates back to 2013 beginning as a small delivery business in Palo Alto California. Make sure to say the order doesnt pay enough as your reason. Customer Rating Scale 1-5.
Its so simple to do customer service in this industry. So i just started doordash ive taken a couple orders here and there and then i did my first actual day of it yesterday. DoorDash Customer Friends and Family Referral Program.
Which was the containers clearly showed their food. The Untold Truth Of DoorDash. Thanks Tc - 180k reddit doordash offer swe.
DoorDash explanation of ratings is here. Your customer rating is an average of the last 100 ratings youve received from customers. When i look at my ratings they arent updated.
And why haven. 5 should be the minimum. The first 15 deliveries didnt receive a rating or at least wasnt shown to me.
How Is That Ratings Go Down But They Are Basing It Off Of Last 98 Deliveries Not The 100 That They Are Supposed To R Doordash
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So This Was My Rating A Few Days Ago And The Second It My Rating Now It Says 0 Ratings Excluded So Can Customers Delete There Rating I M Confused R Doordash
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On My Ratings Page I Can Now See A Breakdown Of My Customer Ratings Did Anyone Else See This R Doordash
Thank You To All Of The Dasher S That Go Above And Beyond Especially When Dealing With Restaurants That Clearly Don T Care R Doordash
Can Somebody Explain Why I M Missing Ratings I Had 100 Ratings A Couple Months Ago Then One Just Disappeared And When I Checked Today I Now Have 98 Ratings Doordash Is Still
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As Soon As I Got Top Dasher My Customer Rating Went From 4 74 To 4 67 And It Just Keeps Dropping Is This Normal R Doordash
That S A Lot Of Unfair Ratings R Doordash
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Low Doordash Rating I M Not Sure What I M Doing Is Wrong I Always Try Give Food On Times Always Give Them Extra Napkin Sauce And Utensil This My Only Income Source
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I M A New Dasher And It Shows My Rating Really Low Is This Normal It Was Fine A Few Days Ago And Now This Should I Be Worried R Doordash